Terms of service
Terms of Service
Overview
This website is operated by Luxenosa Limited, trading as AB ̄BC. Throughout this website, the terms “AB ̄BC”, “we”, “us” and “our” refer to the operator of this website.
AB ̄BC provides this website, including all information, content, features, tools, products and services available through it (collectively, the “Services”).
By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with any additional terms, conditions and policies referenced or made available on this website.
These Terms apply to all users of the website, including browsers, customers and other users of our Services.
Please read these Terms carefully before accessing or using our website. If you do not agree to any part of these Terms, you should discontinue your use of the website and Services.
Any new features, products, services or tools added to the website will also be subject to these Terms.
We may update or amend these Terms from time to time. Any revised version will be published on this website. Your continued use of the website or Services following any update constitutes acceptance of the revised Terms.
Our online store is hosted by Shopify, which provides the e-commerce platform and related technology that enables us to offer our products and Services to you.
Section 1 – Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you have obtained appropriate parental or legal guardian consent where required.
You must not use our products or Services for any unlawful or unauthorised purpose, or otherwise violate any applicable laws in connection with your use of the Services.
You must not transmit viruses, worms, malicious code or any other material that may damage, disrupt or interfere with the operation of the website, Services or related systems.
A breach of these Terms may result in suspension or termination of your access to all or part of the Services.
Section 2 – General Conditions
To the extent permitted by applicable law, we reserve the right to refuse service or decline a transaction where reasonably necessary.
You understand that certain content, excluding sensitive payment information that is protected through encryption, may be transmitted across different networks and adapted to meet technical requirements of connecting networks or devices.
You must not reproduce, duplicate, copy, sell, resell or commercially exploit any portion of the website or Services without our prior written permission.
Headings in these Terms are provided for convenience only and do not affect their interpretation.
Section 3 – Accuracy, Completeness and Timeliness of Information
We make reasonable efforts to ensure that information on this website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate or current.
Information provided on this website is generally for reference purposes and should not necessarily be relied upon as the sole basis for making decisions where more specific or professional information may be appropriate.
The website may contain historical information that is provided for reference only and may no longer reflect current circumstances.
Subject to applicable law, we reserve the right to update or modify website content at any time.
Section 4 – Changes to Services and Prices
Product prices may change from time to time without individual prior notice.
To the extent permitted by applicable law, we reserve the right to modify, suspend or discontinue any part of the Services, products or website functionality.
Prices, promotions and offers will be subject to the information displayed on the website at the relevant time.
Section 5 – Products and Services
Certain products or Services may be available exclusively through our website and may be offered in limited quantities.
All returns, exchanges and refunds are subject to our current Return & Refund Policy.
We make reasonable efforts to display product images, colours and other information as accurately as possible. However, actual appearance may vary depending on your device, screen or display settings.
We reserve the right to limit the quantity of products available for purchase, restrict sales in certain circumstances or discontinue products where reasonably necessary.
Product descriptions, availability and pricing may be updated from time to time.
If a product becomes unavailable, is discontinued or cannot reasonably be supplied, we may cancel the affected order and arrange an appropriate refund.
Except where required by applicable law, we do not guarantee that a product will meet every individual customer’s personal preferences, expectations or desired results.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse, limit or cancel an order where reasonably necessary, including where an order involves:
-
Unusual or repeated purchases using the same account or payment method
-
Multiple orders using the same billing or delivery details
-
Suspected resale, fraud or misuse of promotional offers
If we change or cancel an order, we may attempt to notify you using the email address, telephone number or other contact information provided when the order was placed.
You are responsible for providing accurate, complete and current purchase, billing, payment and account information and for updating such information when necessary.
For further information regarding refunds, please refer to our Return & Refund Policy.
Section 7 – Optional Third-Party Tools
We may provide access to tools, features or services operated by third parties.
Unless otherwise stated, such third-party tools are independently provided and may not be monitored or controlled by us.
Before using any third-party tool or service, you should review and agree to the applicable provider’s own terms and privacy policies.
Section 8 – Third-Party Links
Our website may contain links to third-party websites, platforms, products, services or content.
We do not control third-party websites and are not responsible for their content, accuracy, security, products, services or privacy practices.
You should review the relevant third party’s terms, policies and information before using their services or entering into any transaction.
Section 9 – User Comments, Feedback and Submissions
If you submit reviews, comments, suggestions, ideas, images or other materials to us, unless otherwise agreed in writing, you grant us permission to use, reproduce, modify, publish, translate or display such content to the extent reasonably necessary to operate, promote or improve our Services.
You agree that any content you submit:
-
Does not infringe any intellectual property, privacy or other rights of a third party
-
Does not contain unlawful, defamatory, abusive, obscene or otherwise inappropriate material
-
Does not contain viruses, malware or other harmful code
-
Is not false, misleading or submitted under a false identity
You remain responsible for the content you submit and its accuracy.
Section 10 – Personal Information
The submission and processing of personal information through our website are governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies and Omissions
From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to matters such as:
-
Product descriptions
-
Pricing
-
Promotions and offers
-
Shipping charges
-
Delivery times
-
Product availability
Where such an error occurs, we reserve the right to correct the information, update the relevant content or cancel an affected order where reasonably necessary.
If an order is cancelled due to an obvious pricing, system or information error, any applicable amount already paid will be refunded.
Section 12 – Prohibited Uses
You must not use the website or its content:
-
For any unlawful purpose
-
To encourage or assist unlawful activity
-
In violation of applicable laws or regulations
-
To infringe our intellectual property rights or those of another party
-
To harass, threaten, abuse, defame or harm another person
-
To submit false or misleading information
-
To transmit viruses, malware or other harmful technology
-
To collect or track another person’s personal information without authorisation
-
To spam, phish, scrape, crawl or otherwise misuse the Services
-
To interfere with or circumvent security features of the website or related systems
We may suspend or terminate access to the website or Services where these restrictions are breached.
Section 13 – Disclaimer of Warranties and Limitation of Liability
We make reasonable efforts to maintain the availability, security and functionality of our website and Services, but we do not guarantee that the Services will always be uninterrupted, error-free or free from technical issues.
To the maximum extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, AB ̄BC and its directors, employees, affiliates, agents, contractors, suppliers and service providers will not be liable for indirect, incidental, special or consequential loss arising from the use of, or inability to use, the website, Services or products.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.
Section 14 – Indemnification
To the extent permitted by applicable law, you agree to be responsible for reasonable claims, losses, liabilities or costs incurred by us or related parties arising from your breach of these Terms, violation of applicable law or infringement of a third party’s rights.
Section 15 – Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be treated accordingly to the maximum extent permitted by law.
The remaining provisions will continue in full force and effect.
Section 16 – Termination
These Terms remain effective until you cease using the website and Services or until they are otherwise terminated in accordance with these Terms.
If we reasonably believe that you have breached these Terms, we may suspend or terminate your access to all or part of the Services.
Any payment obligations, liabilities or other rights and obligations arising before termination will continue to apply where appropriate.
Section 17 – Entire Agreement
These Terms, together with any other applicable policies or operating rules published on our website, constitute the entire agreement between you and us regarding your use of the website and Services.
Our failure to immediately exercise or enforce any right under these Terms does not constitute a waiver of that right.
Section 18 – Governing Law
These Terms and any related arrangements concerning your use of our website or Services are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Section 19 – Changes to These Terms
You may review the latest version of these Terms at any time on this page.
We may update or amend these Terms from time to time to reflect legal, regulatory, operational or service-related requirements.
Any revised version will be published on our website. Your continued use of the website or Services following an update constitutes acceptance of the revised Terms.
Section 20 – Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: support@abandbc.com